Personal home assistance


​Care services provided by a caregiver at insured's home involve:

Personal care and supervision 

Personal care is designed to help the elderly person perform the following activities of daily, as needed:

  • Dressing
  • Eating
  • Bathing
  • Personal hygiene care
  • Changing absorbent products and bed sheets
  • Mobility at home and outside
  • Supervision

Assistance in household management

Household management assistance is intended to fulfill the elderly's everyday needs, and include the following:

  • House ordering and cleaning - order and cleaning are performed in the rooms used by the elderly, such as kitchen, dinning room, bathroom, restroom, bedroom (if the spouse sleeps in a separate room, the other bedroom is cleaned too) and one living room in the apartment.
    Cleaning does not include substantive works, such as windows, shutters and walls cleaning, detailed oven cleaning, moving heavy furniture and so forth.
  • Sweeping 
  • Dust wiping
  • Floors washing in the elderly's bedroom (not only wiping)
  • Basic kitchen maintenance
  • Cooking meals, in accordance with the elderly's dietary regime
  • Light hand washing or machine wash
  • Ironing
  • Shopping and taking care of business out of home

Please note, cleaning activities do not include thorough works such as cleaning windows, walls, thorough oven cleaning, moving heavy furniture and similar activities.

Assistance in taking medications

  • Helping the elderly when taking his prescription medications (by attending physician), which were prepared beforehand for the caregiver; 
  • Reminding the elderly to take medications and/or bring him his medications when required; 
  • Bringing a glass of water for medications take; 
  • Providing "technical" help to the elderly during medications take: handing him/her the drug, bringing it near his/her mouth, helping him/her to assume a right position for drug taking, cross the tablet, etc.

Please note:

  • A family relative (parent, spouse, siblings, son, daughter, as well as their spouses, and a child of each the above) of the elderly may become his caregiver and receive a compensation, if he is employed through a nursing company.
  • Care services are personalized for the elderly, and the caregiver does not have to meet the needs of other relatives.
  • Care does not involve services designed to support the elderly's medical treatment, or those designed to change his/her conditions of living, or assistance in shopping for house equipment or personal assistive products, and so forth.
  • In case of hospitalization, an insured person is entitled to receive long-term care services for the first 30 days of hospitalization. The care plan during hospitalization will depend on the eligibleperson's needs and in coordination with his relatives. After his discharge from hospital, remaining care hours can be completed.